Your order and ticket details are visible on the Ticket Portal. Follow the steps below:
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Make sure that you are using the correct link and account. You can verify this in the following article: I cannot find my order on the Ticket Portal. What can I do?
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Log into the Ticket Portal. We recommend using a computer rather than a mobile device, as the layout on the computer version is more straightforward.
- Under My Tickets, you will see your ticket number and order number:
- Click on Order history, then on SEE DETAILS to view additional details (quantity, category, invoice, etc.):
- If you wish to download your invoice, scroll down to the section HISTORY and click on the corresponding link:
Note: the invoice serves as proof of purchase.